Privacy policy

The protection of your data

We consider the protection of your personal data very important as Vobra Special Petfoods. We respect your privacy and ensure that the personal information you provide to us through this website or the information already in our possession is confidential and in accordance with the General Data Protection Regulation (GDPR).

You can consult this website anonymously.

If you make an (online) contact request via this site, we can ask for your (company) name, telephone number and (e-mail) address. We use this information to provide and administer that service. We do not provide personal data to third parties, unless we are required to do so by law or court order. We will not approach you unsolicited, but only if you have given permission for this.

For technical and operational reasons, personal data may need to be transmitted to servers in the United States or other countries outside the European Union. In that case we take appropriate measures to ensure that your data is protected as well as possible.

What does the General Data Protection Regulation (GDPR) mean for you as a consumer?

The General Data Protection Regulation (GDPR) will apply from 25th May 2018. This means that from that date onwards, the same privacy legislation applies throughout the European Union. This gives you more opportunities to stand up for yourself when processing personal data. The privacy rights are namely strengthened and expanded. We will therefore only use your personal data if you give us permission to do so. You are also entitled to oblivion and the right to data portability, which means that you can always contact us to delete your personal data or (under certain conditions) to receive your personal data in a standard format.

What are personal data?

Personal data refers to the data that can be traced back to an “identified or identifiable natural person”. This means that the name of a person to whom the data relates is known, or that the person can be traced. An example of a personal data is a name of a person or a home address, but e-mail addresses may also be personal data.

How does Vobra Special Petfoods handle your personal data?

Your data will be processed in a proper and careful manner in accordance with the GDPR. This means that we will ask you for permission to process your personal data and your personal data will only be used if you have given us permission to do so. This means that if, for example, you enter your name and address for the transmission of certain information, this data will not be used to send you other information (unless stated).

What are so-called cookies?

Almost all websites use cookies, so do this website. Cookies are simple small files that are stored on the hard disk or in the memory of your computer. Cookies do not damage your computer or the files on your computer. Cookies are also not personally traceable and therefore do not contain a name or e-mail address. It is only a number that helps to recognize your computer. For example, cookies are used to record the preferences that you have set for a particular service or web page. Cookies are also used to better tailor advertisements on the various websites you visit to your needs and interests. The cookies can be turned on or off via your browser settings.

How long will your data be kept?

Your personal data will be stored for as long as the purpose for which this data has been collected is applicable. You can withdraw your consent at any time by contacting us. We will then destroy or anonymize your data.

You can reach us by telephone between 9:00 and 17:00 (CEST) on working days on telephone number +31 (0) 413-229443.